TERMS AND CONDITIONS

The terms "We" / "Us" / "Our"/"Company" individually and collectively refer to Samarth Enterprises and the terms "Visitor" "User" refer to the users. This page states the Terms and Conditions under which you (Visitor) may visit this website (https://www.ludo365.com). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or foreign countries) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the T & C, because they are binding on all users of this Website.

USE OF CONTENT

All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited. You may not sell or modify or damage the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission.

ACCEPTABLE WEBSITE USES

(A) Security Rules Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a viruses and malwares to the Website, overloading, "flooding", ";mail bombing" or "crashing" or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

(B) General Rules Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.

INDEMNITY

The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees, workers and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of www.ludo365.com or their breach of the terms

LIABILITY

User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user's transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages. User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent. User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company's total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.

DISCLAIMER OF CONSEQUENTIAL DAMAGES

In no event shall Company or any third parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages. Many users are winning cash and prizes play ludo365 now.

Ludo 365 is the flagship brand of Samarth Enterprises

Through Ludo 365 one can play a traditional Ludo game against any real player who is online & can also play against his / her friend. One can also play against computer to practice his / her moves.

Usage of Ludo 365

Any person utilizing Ludo 365 or the Ludo 365 App ("User") for availing the online gaming services offered therein or participating in the various contests and games, being conducted on Ludo 365 shall be bound by these Terms and Conditions, and all other rules, regulations and terms of use referred to herein or provided by Ludo 365 in relation to any Ludo 365 Services.

Ludo 365 shall be entitled to modify these Terms and Conditions, rules, regulations and terms of use referred to herein or provided by Ludo 365 in relation to any Ludo 365 Services at any time, by posting the same on Ludo 365 app or website. Use of Ludo 365 constitutes the User's acceptance of such Terms and Conditions, rules, regulations and terms of use referred to herein or provided by Ludo 365 in relation to any Ludo 365 Services, as may be amended from time to time. Ludo 365 may also notify the user of any change or modification in these Terms and Conditions, rules, regulations and terms of use referred to herein or provided by Ludo 365, by way of sending an email to the User's registered email address or posting notifications in the User accounts. The User may then exercise the options provided in such an email or notification to indicate non-acceptance of the modified Terms and Conditions, rules, regulations and terms of use referred to herein or provided by Ludo 365. If such options are not exercised by the User within the time frame prescribed in the email or notification, the User will be deemed to have accepted the modified Terms and Conditions, rules, regulations and terms of use referred to herein or provided by Ludo 365.

Certain Ludo 365 Services being provided on Ludo 365 may be subject to additional rules and regulations set down in that respect. To the extent that these Terms and Conditions are inconsistent with the additional conditions set down, the additional conditions shall prevail.

Ludo 365 may, at its sole and absolute discretion:

Restrict, suspend, or terminate any User's access to all or any part of Ludo 365 or Ludo 365 Services Change, suspend, or discontinue all or any part of the Ludo 365 Services Reject, move, or remove any material that may be submitted by a User; Move or remove any content that is available on Ludo 365; Deactivate or delete a User's account and all related information and files on the account; Establish general practices and limits concerning use of Ludo 365; In the event any User breaches, or Ludo 365 reasonably believes that such User has breached these Terms and Conditions, or has illegally or improperly used Ludo 365 or the Ludo 365 Services, Ludo 365 may, at its sole and absolute discretion, and without any notice to the User, restrict, suspend or terminate such User's access to all or any part of Ludo 365 or the Ludo 365 Services, deactivate or delete the User's account and all related information on the account, delete any content posted by the User on Ludo 365 and further, take technical and legal steps as it deems necessary.

If Ludo 365 charges its Users a platform fee in respect of any Ludo 365 Services, Ludo 365 shall, without delay, repay such platform fee in the event of suspension or removal or the User's account or Ludo 365 Services on account of any negligence or deficiency on the part of Ludo 365, but not if such suspension or removal is effected due to: any breach or inadequate performance by the User of any of these Terms and Conditions; or Any circumstances beyond the reasonable control of Ludo 365. Users consent to receiving communications such as announcements, administrative messages and advertisements from Ludo 365 or any of its partners, licensors or associates.

How do i withdrawal cash

You can withdraw your winning amount only from the win wallet. When you will win more than 50rs. as a winning amount, you can transfer this amount through Paytm or bank transfer. For any financial transaction, have no worries because we follow secure payment gateways.

Intellectual Property

Ludo 365 includes a combination of content created by Ludo 365, its partners, licensors, associates and/or Users. The intellectual property rights ("Intellectual Property Rights")in all software underlying Ludo 365 and the Ludo 365 Services and material published on Ludo 365, including (but not limited to) games, Contests, software, advertisements, written content, photographs, graphics, images, illustrations, marks, logos, audio or video clippings and Flash animation, is owned by Ludo 365, its partners, licensors and/or associates. Users may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works of, distribute, publicly perform, publicly display, or in any way exploit any of the materials or content on Ludo 365 either in whole or in part without express written license from Ludo 365.

Users may request permission to use any Ludo 365 content by writing in to Ludo 365 Helpdesk.

Users are solely responsible for all materials (whether publicly posted or privately transmitted) that they upload, post, e-mail, transmit, or otherwise make available on Ludo 365("Users' Content") Each User represents and warrants that he/she owns all Intellectual Property Rights in the User's Content and that no part of the User's Content infringes any third party rights. Users further confirm and undertake to not display or use of the names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights of any third party on Ludo 365. Users agree to indemnify and hold harmless Ludo 365, its directors, employees, affiliates and assigns against all costs, damages, loss and harm including towards litigation costs and counsel fees, in respect of any third party claims that may be initiated including for infringement of Intellectual Property Rights arising out of such display or use of the names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights on Ludo 365, by such User or through the User's commissions or omissions.

Users hereby grant to Ludo 365 and its affiliates, partners, licensors and associates a worldwide, irrevocable, royalty-free, non-exclusive, sub-licensable license to use, reproduce, create derivative works of,distribute, publicly perform, publicly display, transfer, transmit, and/or publish Users' Content for any of the following purposes:

displaying Users' Content on Ludo 365 distributing Users' Content, either electronically or via other media, to other Users seeking to download or otherwise acquire it, and/or storing Users' Content in a remote database accessible by end users, for a charge. This license shall apply to the distribution and the storage of Users' Content in any form, medium, or technology. All names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights on Ludo 365(s) belonging to any person (including User), entity or third party are recognized as proprietary to the respective owners and any claims, controversy or issues against these names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights must be directly addressed to the respective parties under notice to Ludo 365.

Third Party Sites, Services and Products Ludo 365 may contain links to other Internet sites owned and operated by third parties. Users' use of each of those sites is subject to the conditions, if any, posted by the sites. Ludo 365 does not exercise control over any Internet sites apart from Ludo 365, and cannot be held responsible for any content residing in any third party Internet site. Ludo 365's inclusion of third-party content or links to third-party Internet sites is not an endorsement by Ludo 365 of such third-party Internet site.

Users' correspondence, transactions or related activities with third parties, including payment providers and verification service providers, are solely between the User and that third party. Users' correspondence, transactions and usage of the services of such third party shall be subject to the terms and conditions, policies and other service terms adopted/implemented by such third party, and the User shall be solely responsible for reviewing the same prior to transacting or availing of the services of such third party. User agrees that Ludo 365 will not be responsible or liable for any loss or damage of any sort incurred as a result of any such transactions with third parties. Any questions, complaints, or claims related to any third party product or service should be directed to the appropriate vendor.

Ludo 365 contains content that is created by Ludo 365 as well as content provided by third parties. Ludo 365 does not guarantee the accuracy, integrity, quality of the content provided by third parties and such content may not relied upon by the Users in utilizing the Ludo 365 Services provided on Ludo 365 including while participating in any of the contests hosted on Ludo 365.

Refund Policy

A detailed explanation of ludo365.com’s Refund Policy is given below:

Cancellation of Games

Ludo365.com is not responsible for any loss resulting from the cancellation of any games due to Service outages caused by the failures of our service providers, computer viruses, natural disasters or any other reason that is beyond our control. You acknowledge that you will not be entitled to any refund due to cancellation of games caused by factors that are beyond the reasonable control of Ludo365.com.

Online Transactions

Transactions to transfer money to your Ludo365 cash account have to be made through third-party payment gateways. Ludo365.com is not responsible for the denial or rejection of any transactions as they are subject to the terms and conditions of the third-party payment gateways. Ludo365.com may reverse any transactions, and the specific amount will in such a case be refunded to the financial instrument/platform that was used by you to perform the transaction.

Account Validation

Ludo365.com has the right to check or validate the personal information of the players/users from time to time. The process of validation can be done through a phone call or via email. If we are not able to get in touch with you at first, several attempts will be made to establish contact with you. In the event that the validation is unsuccessful, or we are unable to contact you after making all possible attempts, we reserve the right to suspend your account and refund, at our sole discretion, your Ludo365.com account balance to the financial instrument/platform that you used to make the payment online, or confiscate your Ludo365.com account balance, at our sole discretion.

Promotions

Ludo contests, offers, bonuses, tournaments and games in the Promotion Section on Ludo365.com may get canceled or discontinued at any moment without any prior notice. Ludo365.com disclaims any liability, except the refund of your entry fee wherever applicable.

Responsible Gaming

We operate as a responsible gaming company and encourage our players to play responsibly. We carefully monitor the playing activities of our players and alert them if they develop any compulsive behavior. We take precautionary measures including the following to make sure that we offer a good online Ludo gaming experience.

  • • People below 18 years of age are not permitted to create a Ludo365.com account or play games on our Website/Mobile App.
  • • There is 24/7 monitoring of the players’ activities with an anti-fraud algorithm to detect any unfair play, including collusion.
  • • Anti-collusion measures are implemented for every Ludo game.
  • • Player information is confidentially stored using high-level encryption for safety.
  • • Our Website/Mobile App has features that limit the amounts of cash deposits.
  • • A cash deposit limit is set on the site to discourage irresponsible gaming and prevent players from making deposits beyond reasonable means.
  • • There is KYC verification for player protection and game security.
  • • We encourage every player to play responsibly and may send periodic notifications/alerts to players who are found to be spending excessive amounts of time on Ludo365.com, advising them to take a break from gaming on the Website/App.
  • • If you do not want to play our games for a certain period of time, you can self-exclude yourself from Ludo365 games for a specific period of time, from 48 hours to 6 months, by using our self-exclusion feature. You can exclude yourself from playing our games for 48 hours, 72 hours, 1 week, 2 weeks, 1 month, 2 months, or 6 months. After you have placed a self-exclusion request and your request has been processed, you shall not be able to play our games for that specific period of time. Please note that a self-exclusion period cannot be reversed or changed once it has been set and confirmed. Moreover, you shall not be allowed to create another account on Ludo365.com. If you have any balance in your Ludo365.com account at the time of making a self-exclusion request, that balance will be retained until your return, unless you place a withdrawal request.

Refund Requests

In cases of accidental or erroneous cash credits to any party, user or company, we can independently or you can request for a refund within two weeks of initiating the transaction. Ludo365.com will process the refund if it is a genuine case of accidental or erroneous cash credit, which is clear from your request or after our own independent investigation. The refund amount will be credited within two weeks to the financial instrument/platform that was used to make the corresponding transaction.

Voluntary Termination of Account

You may cease to use our gaming services and terminate your account by writing to us with a clear explanation of your intention. After evaluating your case, Ludo365.com will, at its own discretion, terminate your account and refund to you the cash amount available in your account within 21 working days. Please note that any account actions, including, but not limited to, playing cash games, tournaments, depositing and withdrawing money, that take place in your account after you email your request for terminating your account shall be deemed as actions performed solely by you and Ludo365.com shall not be responsible for such actions.

Inactive Accounts and Unused Funds

If your account has been inactive for over 365 days and has an unused cash balance, Ludo365 shall remind you to activate your account. To activate your account, you must log in and use your cash balance by playing a cash game. After the reminders sent to your email address and phone number (via SMS), if you do not activate your account your cash balance shall be forfeited to Ludo. All reminders shall be sent to the email address or phone number (via SMS) listed on your profile as part of the account details and information you provided to Ludo365.

Accounts found in breach of our Terms of Service shall receive no reminders, and the unused funds in such accounts shall be subject to the terms of our Breach and Consequences policy.

Cancellation Policy

Ludo 365 focus is 100% customer satisfaction. In the event of an error in the transaction, wrongful transfers, mistaken identity, or any other issues that can be verified and proven, we will refund the money in question to the user, provided the reasons are genuine and proved after investigation. Please read the fine print on each league, contest, tournament or service we provide before paying for it, it provides all the details about the services we provide and the contest entries users purchase. In case of dissatisfaction from Ludo 365 services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

For cancellations on transactions already completed please contact us via the Contact Us section on the app or the website.

Samarth Enterprises, 
Nanded City Pune, 
Nanded city IT Park, 
Pune 411042, 
Maharashtra, India. Mobile :- 9322884419 Email:-ludo365game@gmail.com